Privacy policy

Effective Date: August 10, 2026

At 1oneclick.shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

1. Information We Collect

When you visit or use our website, we may collect information such as:

Your name
Email address
Phone number
Billing and shipping address
Order and purchase information
Payment-related information
Information you provide when contacting customer support
Device, browser, IP address, and website usage information
Cookies and similar technologies

We only collect information that is reasonably necessary to operate and improve our store and provide our services.

2. How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments
Arrange shipping and delivery
Communicate with you about your orders
Provide customer support
Respond to questions, requests, or complaints
Improve our products, services, and website
Personalize your shopping experience
Send promotional or marketing communications where permitted by law
Detect and prevent fraud, abuse, and unauthorized activity
Maintain the security and functionality of our website
Comply with legal and regulatory obligations

3. Payment Information

Payments may be processed through third-party payment providers. We generally do not store your complete payment card details on our own systems.

Your payment information may be collected and processed by the payment provider according to its own privacy policy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

Shopify and website service providers
Payment processors
Shipping and delivery companies
Customer support providers
Analytics and technology providers
Marketing and advertising service providers, where applicable

We may also disclose information when required by law, legal process, or government authorities, or when necessary to protect our rights, customers, or business.

We do not sell your personal information for money.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant advertising or marketing, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website.

6. Marketing Communications

If you provide your contact information and consent where required, we may send you promotional emails, offers, or other marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

9. Third-Party Services and Links

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

10. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To exercise applicable privacy rights, please contact us using the information below. We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.