Shipping policy

Effective Date: August 10, 2026

Thank you for shopping with 1oneclick.shop. This Shipping Policy explains how we process and deliver orders placed through our online store.

1. Order Processing

We aim to process orders as quickly as possible after they are placed.

Orders may require additional processing time during weekends, holidays, promotional periods, or periods of high order volume.

You will receive order and shipping updates using the contact information provided during checkout, where applicable.

2. Shipping Address

Please make sure your shipping address and contact information are accurate and complete when placing your order.

We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible at:

contact@1oneclick.shop

We will try to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

3. Shipping Times

Delivery times vary depending on the destination, shipping method, product availability, shipping carrier, customs procedures, and other circumstances.

Any estimated delivery timeframe displayed during checkout or communicated after purchase is an estimate and is not guaranteed unless expressly stated otherwise.

Delays may occur due to circumstances outside our reasonable control, including weather, customs delays, carrier disruptions, public holidays, or other unforeseen events.

4. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Shipping costs may vary depending on the delivery destination, order size, shipping method, and other factors.

5. Tracking

Where tracking is available, tracking information may be provided after your order has been shipped.

Please allow some time for tracking information to become active after the shipment has been handed to the shipping carrier.

6. International Orders

For orders shipped internationally, the customer may be responsible for applicable customs duties, taxes, import fees, or other charges imposed by the destination country.

These charges are generally outside our control and may vary depending on the destination and local regulations.

Customers are responsible for complying with applicable import requirements in their country.

7. Lost, Delayed, or Damaged Packages

If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us at contact@1oneclick.shop.

We may request your order number, tracking information, photographs, or other information needed to investigate the issue with the shipping provider.

For products that arrive defective or damaged, please also refer to our Return & Refund Policy.

8. Delivery Issues

If tracking shows that an order has been delivered but you have not received it, please first check with household members, neighbors, building management, or the delivery location.

If you still cannot locate the package, contact us so we can help investigate the matter.